At Brainywp, we are passionate about creating powerful WordPress solutions to support your success. We want you to feel confident and secure in your decision to purchase from us. That’s why we proudly offer a 14-day 100% Money-Back Guarantee on all eligible purchases.

Try Before You Buy – Explore with Confidence

We encourage you to fully explore our product demos, documentation, feature lists, and tutorials before purchasing. These resources are designed to help you make an informed decision. If you need pre-sales support or have any questions, our friendly team is ready to assist at https://brainywp.com/support.

When We Grant a Refund

We offer full refunds within 14 calendar days of your initial purchase if:

• Our product does not function as advertised and the issue cannot be resolved by our support team.

• You experience a technical bug or conflict that prevents the product from working properly, and we’re unable to fix it.

• The product becomes non-functional or broken immediately after installation despite proper use.

In all cases, we kindly ask that you give our team a chance to address the issue first. If we can’t resolve it, we’ll process your refund—no hard feelings.

When Refunds Are Not Issued

To remain fair and sustainable, we do not provide refunds in the following scenarios:

• Change of mind after purchase.

• Incompatibility with third-party plugins, themes, or scripts on your site.

• Your hosting environment does not meet WordPress requirements (PHP, MySQL, etc.).

• You decide not to use the product or it doesn’t fit your specific needs (please refer to our demos and documentation).

• Products were purchased at a discount or during promotional campaigns.

• Upgrades, renewals, or custom development services are non-refundable.

• You purchased the product from an unauthorized third-party website.

Refund Process

If you meet the above eligibility, follow these steps to request your refund:

1. Contact Support: Submit a ticket at https://brainywp.com/support within 14 days of your purchase.

2. Provide Details: Share your order number and a clear explanation of the issue.

3. Support Review: We’ll attempt to resolve your issue promptly. If we cannot, we will process your refund.

4. Refund Timeframe: Eligible refunds are typically processed within 2–5 business days to your original payment method.

Auto-Renewals & Subscription Policy

Some of our products may include annual subscriptions to ensure ongoing updates and support. If enabled:

• Your payment method may be automatically charged at renewal.

• We do not issue refunds for automatic renewals. Please disable auto-renewal in your account settings if you do not wish to continue.

Important Terms

• Refund requests made after 14 days from purchase are not eligible.

• By receiving a refund, you relinquish all rights to use the product, and your license will be deactivated.

• We reserve the right to decline refund requests in cases of abuse or policy violation.

• All refund decisions are made at the sole discretion of Brainywp.

Contact & Support

For any refund-related questions or support issues, please reach out to our expert team at:

📨 Support Portal: https://brainywp.com/support

We are committed to your satisfaction and look forward to helping you succeed with our tools.

Thank you for choosing BrainyWP. We’re honored to be a part of your WordPress journey.