Personal information we collect

When you visit the Site, we automatically collect certain information about your device. This includes your web browser type, IP address, time zone, and details about cookies installed on your device. Additionally, as you browse the Site, we collect information about individual pages or products you view, what websites or search terms referred you, and your interactions with the Site. This automatically-collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – These are data files placed on your device or computer, often including an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.

• Log Files – These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels – These are electronic files that help record how you browse the Site.

• Google Analytics, Events, and Pixels – These tools help us collect traffic-related data and understand how you interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment details (such as credit card information, PayPal email, or bank info), email address, and phone number. We refer to this as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How we use your personal information

We primarily use your Order Information to fulfill orders placed through the Site, which includes:

• Processing your payment

• Arranging shipping (if applicable)

• Sending invoices and order confirmations

We also use Order Information to:

• Communicate with you

• Screen for fraud or potential risks

• Provide you with relevant product or service information (based on your preferences)

We mainly use Order Information for billing and support purposes.

Device Information helps us detect fraud and improve the Site’s overall performance. This includes generating analytics about customer behavior and evaluating marketing efforts.

Sharing your personal information

We share your Personal Information with third parties to support the use of your data as outlined above.

• We use WooCommerce to power our online store. You can read about how WooCommerce handles your data here: https://woocommerce.com/terms-conditions/

• We use Google Analytics to understand how users interact with our Site. You can learn more here: https://www.google.com/intl/en/policies/privacy/. You can opt out here: https://tools.google.com/dlpage/gaoptout

We may also share Personal Information to comply with laws and regulations, respond to legal requests such as subpoenas or search warrants, or protect our rights.

Behavioral advertising

We use your Personal Information to offer targeted advertising or marketing that may interest you. To learn more about how targeted ads work, visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also visit the Digital Advertising Alliance’s opt-out portal:
http://optout.aboutads.info/

Do not track

Please note that we do not change our data collection and use practices when we detect a Do Not Track signal from your browser.

Your rights

If you are a resident of the European Union, you have the right to:

• Access the personal data we hold about you

• Request corrections, updates, or deletion of your data

To exercise these rights, please contact us using the information provided below.

We process your data to fulfill contracts (e.g., order fulfillment) and for legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

We retain Order Information for our records unless and until you request its deletion.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Telemetry data

BrainyWP products may use telemetry tools (e.g., SDKs like Appsero) to collect diagnostic data, but only after you give your consent.

These tools do not collect data without user permission. Once enabled, they collect basic information to help us improve our products and troubleshoot issues effectively.

GDPR compliance

We are committed to complying with the General Data Protection Regulation (GDPR). At BrainyWP, we aim for full transparency in how we collect, store, and use your data. We have always taken your privacy seriously and continue to enforce strong protections for your personal data.

Contact us

For more information about our privacy practices, questions, or complaints, you can contact us:

If you have any questions, concerns, or complaints about these Terms, please contact us:

Email: support@brainywp.com
Website: https://brainywp.com
Address: Mirpur Pallabi, Mirpur Dhaka, Zip 1217