Welcome to Brainywp.com (“Site”, “Website”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website, services, and products. Please read these terms carefully. By accessing or using our website, purchasing our products, or subscribing to our services, you agree to be bound by these Terms.

If you do not agree with any of these Terms, please do not access or use Brainywp.com.

1. Definitions

• “Customer”, “User”, “You” – Refers to any individual or entity using the website or purchasing/download our products.

• “Product” – Refers to any plugin, theme, software, digital asset, service, or download made available through Brainywp.

• “Subscription” – Refers to a license or support plan that provides access to updates and/or customer service for a defined period.

• “Account” – Refers to a registered user profile created on Brainywp.com for purchasing or accessing our services.

2. Acceptance of Terms

By using Brainywp.com and its services, you confirm that you have read, understood, and agreed to comply with these “Terms”. You also agree to our Privacy Policy and Refund Policy.

Brainywp reserves the right to modify or replace these Terms at any time. Changes become effective immediately upon posting on the site. It is your responsibility to check this page periodically for updates.

3. Account Registration and Use

• You must be at least 18 years old to register an account or purchase from our site.

• You agree to provide accurate and up-to-date information.

• You may not register multiple accounts or share your login credentials with others.

• You are solely responsible for safeguarding your account credentials.

• Brainywp reserves the right to terminate or suspend accounts at its discretion, particularly in cases of fraud, abuse, or policy violation.

4. License and Usage Policy

• All our WordPress plugins are licensed under the GNU General Public License v2.0 or later.

• You are allowed to use our GPL-licensed products on as many websites as you like, as per GPL rights.

• However, support, updates, and access to downloads are only available to those with an active subscription or license.

• You are not allowed to redistribute, resell, or sublicense any product files from Brainywp.com without express permission.

5. Product Delivery

• After successful payment, your product(s) will be available for immediate download via your account dashboard.

• A confirmation email with your license key (if applicable) and order details will be sent to your registered email address.

6. Subscription and Renewals

• Subscriptions will auto-renew annually unless canceled prior to the renewal date.

• You may cancel your subscription at any time via your account dashboard.

7. Support Policy

• Support is provided exclusively via support tickets through our help desk.

• We do not provide support via social media, phone calls, or direct email unless explicitly stated.

• Our support covers:

  • Product installation guidance

  • General usage instructions

  • Bug reports and fixes

  • Basic configuration help

• We do not provide support for:

  • Customizations or third-party plugin compatibility

  • Issues arising from modified code

  • Custom feature development

8. Product Updates

• Updates are included as long as your license/subscription is valid.

• Updates may include bug fixes, enhancements, or compatibility improvements with newer versions of WordPress.

• We make no guarantee of specific update timelines or feature additions.

9. Refund Policy

We offer a 14-day no-questions-asked refund guarantee.

If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days from the date of purchase. Refunds are typically processed within 5–7 business days.

Refunds will not be provided:

• After 14 days from the purchase date

• For renewals or upgrades

• If you have violated any Terms of Service

• For support-only packages

For more details, refer to our Refund Policy.

10. Warranty Disclaimer

All products are provided “as is” without any warranty of any kind, expressed or implied. We do not guarantee:

• That our plugins will work with all WordPress themes or third-party plugins

• Compatibility with outdated versions of WordPress

• That our plugins will meet your specific expectations

We recommend testing our demo versions and reviewing documentation before purchase.

11. Limitation of Liability

In no event shall BrainyWP or its team be liable for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, loss of data or profits) resulting from the use or the inability to use the products or services, even if we have been advised of the possibility of such damages.

12. Prohibited Uses

You agree not to use our website or products for:

• Illegal, abusive, or unethical purposes

• Hosting or distributing pirated software or warez content

• Promoting or facilitating terrorism, hate speech, or pornographic content

• Spamming, phishing, or any fraudulent behavior

Violation of this clause will result in immediate termination of access and legal action if necessary.

13. Intellectual Property

All content on Brainywp.com—including website layout, branding, documentation, media, and original code not licensed under GPL—is the property of Brainywp and may not be copied, reproduced, or distributed without permission.

14. Cookies and Tracking

We use cookies to enhance user experience and track website usage for analytics. By using BrainyWP.com, you consent to our use of cookies as described in our Privacy Policy.

15. Termination

We reserve the right to:

• Suspend or terminate any user account for violating these Terms

• Remove any content or user access without prior notice

• Deny future service access at our discretion

16. Privacy Policy

Your personal information is protected and used in accordance with our Privacy Policy. We do not sell or rent user data to third parties. However, we may use your information to:

• Process orders

• Provide support

• Prevent fraud

• Send occasional promotional or product update emails

17. Contact Us

If you have any questions, concerns, or complaints about these Terms, please contact us:

Email: support@brainywp.com
Website: https://brainywp.com
Address: Mirpur Pallabi, Mirpur Dhaka, Zip 1217